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Coaching the Coaches

Turn a team of bank leaders into top-notch performance coaches
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Large Regional Bank

The client is a regional bank with more than 200 branches. They identified significant growth potential across several key product and service categories and set out to build a more focused sales performance culture.

They established a team of performance coaches drawn from leaders across the organization, but did not have a clear model for how those coaches would consistently support their branches.

 

Challenges

  • Low product attach rates
  • Slow account growth
  • Missing revenue targets

Solution: Thrive Sales Leadeship Program

  • Customized sales leadership playbook (practices, schedules, skills, tools)
  • Frontline sales leader skills development workshops
  • Hands-on playbook activation (coaching, leadership forums)

Display Results

The bank measured year-over-year performance for the first full year that the performance coaches were in place.

 

9.3%
increase sales goal attainment
59%
increase in mortgage product sell-in
48%
increase in insurance and investment product sell-in
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