B2C Sales Performance & Enablement Packages

InnerView offers sales performance programs and consulting services designed specifically for consultative B2C selling environments.

Program Selection Guide

Not sure where to start?

Build a Stronger Sales Culture

If your team lacks a defined sales process or leadership support structure, see our:

Accelerate a Sales Initiative

If you need momentum around a product launch, new sales strategy, or consistent messaging, try:

Diagnose Sales Performance Problems

If performance needs to improve, but leadership isn’t sure where to start, we have:

Performance Programs

Below are our two flagship programs. These programs establish the foundation for consistent consultative selling and long-term sales performance improvement.

Sales Process Design

We build and implement a custom selling model that fits your brand and how your customers buy. Our approach ensures customer conversations are consultative and helps salespeople confidently position the full value of your products and services.

This solution is best if you:

Don't have a defined selling process or customer experience model
Have an outdated process
Want salespeople to uncover more upsell opportunities
Need greater consistency across customer conversations
Want a defined selling culture that supports faster growth

Expected Performance Impact:
Conversion/Close %, Avg. Order Size, Customer Satisfaction/Loyalty

Thrive - Sales Leadership Development

Thrive turns your sales leaders into performance multipliers. We help them build strong coaching skills and give them a clear routine that drives continuous improvement.

This solution is best if you:

Have a defined selling process, but salespeople don’t use it consistently
Don't have a clear or effective sales coaching approach for leaders
Have sales leaders who spend more time managing than developing their teams
Have high sales employee turnover

Expected Performance Impact:
Conversion/Close %, Avg. Order Size, Employee Retention

Sales Alignment & Enablement Services

These offerings are all about accelerating your team’s buy-in for key sales initiatives. We give your sales team clear direction so they can build momentum quickly.

Sales Alignment Playbooks

Don’t assume your salespeople know exactly what to do. Our interactive playbooks set clear expectations and show salespeople how to execute, so there’s no guessing and results come faster.

This solution is best if you:

Need to get new products or services to market quickly
Are struggling to get sales team adoption for anything "new"
Have product training that explains what your products do, but not how to sell them
Need salespeople to deliver a consistent value message

Expected Performance Impact – Leading Indicators:
Team Adoption, Client Interest/Activity.

Sales Acceleration Support

When execution matters most, our experienced coaches get in the field with your team. Our dedicated sales enablement experts keep salespeople focused and reinforce the actions that drive results.

This solution is best if you:

Expected Performance Impact:
Upsell/Cross-sell, Conversion/Close Rates, Market Share

Still not Sure Where to Start?

Knowing you need to improve sales is the easy part. Knowing where to start is usually the hard part. We’ve developed solutions to help you identify your opportunities for improvement and prioritize where to focus.

Sales Alignment Assessment

We review your sales operation to see how well it’s aligned with your revenue goals. Our scorecard highlights gaps and helps prioritize where to focus to improve performance.

This solution is best if you:

Know that your sales team can be performing better
Have different opinions across leadership on what’s holding results back
Need clarity on where the biggest opportunities for improvement exist
Need salespeople to deliver a consistent value message

Expected Impact:
Better alignment amongst sales leadership, more efficient investments in sales improvement.

Frequently Asked Questions

Not sure which program fits your team’s challenge? These are the questions we hear most from sales leaders evaluating their options.

What if you have never done work in our industry before?

Our expertise is around the type of customer conversation, a high-consideration purchase where the salesperson can influence the consumer’s decision. We have applied this expertise across numerous industries successfully. If this is the type of interaction your salespeople are having, we can show you how our approach is transferable to your industry. Learn more by visiting our Are We a Fit? page.

What causes an engagement not to be successful?

We try to limit the instances where we have issues during an engagement and results suffer by letting clients know what they are signing up for in advance. However, the biggest risk factor for any of our work is that companies do not commit the proper time for salespeople or sales leaders to engage with the program. This applies both to the activities during the program rollout and the ongoing efforts to keep the programs alive.

Do you do pilot or test sales programs?

Yes. Many clients with larger sales teams like to have a portion of their salespeople go through our programs to review the team’s feedback and analyze performance. We work with clients to ensure the pace of the rollout matches their needs.

Do you offer guarantees or performance-based pricing?

We have done performance-based pricing with clients in the past, with strong results for their company and InnerView. However, building a plan to track performance, establish prior baselines, run proper reporting, and review data can be time-consuming and distracting. If both sides can agree on the parameters and the quality of the sales reporting data, we are open to discussing this option.

What if my leadership team can’t agree on what sales performance help we need?

We can assist you in a few ways. We can learn more about your situation and make some recommendations on an approach that might work for you. If there is significant misalignment with your leadership team, our Sales Alignment Assessment is a detailed approach for identifying the right path for sales improvement.

What is sales enablement, and why is it important?

Sales enablement focuses on giving salespeople the specialized tools and support they need to deliver a great buying experience. Our sales enablement strategy picks up where traditional training leaves off by providing sellers with very clear direction on what actions will drive success and support touchpoints to keep them focused.