Knowledge Hub Category:

Consumer Buying Habits

Blogs
Consumer Buying Habits
Consumers Want to Buy. This Is One Thing That is Stopping Them.
According to a 2024 Accenture report, nearly 3 out of 4 consumers (74%) decided against making a purchase they wanted to make because they simply couldn't decide what to buy.
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06/09/2026
Rear view of a couple of customers speaking with a salesperson about the choosing to buy the best wooden floors
Blogs
Consumer Buying Habits
Remind Your Salespeople How it Feels to be a Buyer
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04/30/2026
Person sitting at desk on laptop looking frustrated
Blogs
Consumer Buying Habits
More information doesn’t mean more confidence. That’s where you come in.
The average buyer today isn't struggling to find information. They're struggling to make sense of it. Every option looks reasonable, reviews contradict, and the more they research, the more uncertain they feel.
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04/30/2026
Athletes climber moving up on steep rock, climbing on artificial wall indoors. Extreme sports and bouldering concept
Case Studies
Consultative Sales Process & Methodologies, Consumer Buying Habits
A Defined Guest Experience Model

The client operates more than a dozen specialty fitness locations across the US. Their unique model attracts a lot of outside guests and trial visitors who want to learn more about the facilities. Their objective was to deliver a consultative experience for guests who were exploring membership options.

 

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04/06/2026
green tortoise jewelry laid out on surface same color surface
Case Studies
Consultative Sales Process & Methodologies, Consumer Buying Habits
A Customer-First Selling Strategy

The client operates a leading online jewelry brand. Customers shopping on their e-commerce site have the option to call and speak with a licensed jewelry consultant for assistance with their purchase.

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04/06/2026
Videos
Consumer Buying Habits
Adapt to Educated Consumers
05/08/2026

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