Are your customer-facing employees creating exceptional customer experiences? Are they fully aligned to your brand story?
If you can’t answer with a resounding YES!, then our guest today, Chris Wallace, Co-Founder & President of InnerView, has a solution for you.
In today’s episode of the Shock Your Potential Podcast, Chris talks to host, Michael Sherlock, about the disconnects that can happen within a company when we aren’t sure what message our teams are sending to our customers.
Tune in to the full episode here