It’s not easy to be a “brand” in the flooring industry. The product goes from the manufacturer to the retailers, and somewhere along the way, the brand story gets lost. So how can flooring brands and retailers work together to provide a great customer experience? Read the full article written by our President, Chris Wallace, here.
Transforming the Sales Process from a Necessary Evil to a Standout Experience
In consultative selling, the quality of sales interactions can make or break a customer’s decision to make a purchase. Having an intentionally designed process becomes a strategic asset and provides clarity and value for the customer.
