Tap into the Passion for Your Brand
The world’s best brands all have one thing in common. Passion. Their customers are passionate about their products and services. They will wait in line...
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Giving Marketers a Glimpse into the Unknown
I recently had a conversation with a very sharp CEO named Gustavo Lemos. Gustavo leads the team at Mediar Solutions, a technology company that helps...
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Silos in a Customer-Centric World
The concept of “silos” has become somewhat of a punchline in today’s corporate world. I commonly hear phrases like, “That’s because our company is so...
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A Glimpse into the Customer Experience Crystal Ball
Ask any marketing or sales executive whose job it is to focus on Customer Experience (CX) at their company and you usually get the same...
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What Will You Feed Your Sales Team in 2022?
Most of us head into the New Year with the goal of trying to eat healthier. It isn’t an easy transition. This is an especially...
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Voice of Customer vs. Voice of Employee
“Frontline employees are always right.” That is a quote from one of our clients at InnerView as we shared data with him from a Brand...
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