We understand marketing, but we speak sales. We help big brands translate their customer strategies into simple, clear and actionable plans for frontline teams to execute. We are consultants, counselors – we’ve even been called therapists for our ability to get marketing leaders and frontline teams on the same page.
That is our superpower.
What drives us is a commitment to frontline workers.
Salespeople, customer service, technicians, installers, retail associates. No matter what their role, we know life in the trenches isn’t easy. We know because we’ve spent time with more than 100,000 of them across the globe. We’ve seen the magic that happens when representatives have belief, confidence and pride in the brand they represent. We are committed to helping them deliver an exceptional customer experience.
Strategic Advisor, Banking and Financial Services