Better Alignment
Means a Better
Customer Experience

Marketing creates the customer strategy. Sales and service channels need to deliver on it. We are a consultancy that gets them on the same page.

Frontline channels are the gateway to your customers

Alignment starts by knowing your audience. Most marketers have data on their customers. But, InnerView’s proprietary InFront platform taps into the perspective of the people who serve them. What do your representatives observe about your customers? How do they feel about your value proposition? InFront is an insights engine that identifies gaps and serves as the roadmap to better alignment.

When to Contact InnerView

We get you ahead of your next go-to-market initiative, including:

Go-to-market success starts with
highly-engaged channels

Marketing teams won’t reach customers all by themselves. We’ve done the research, surveying both marketing executives (250) and frontline representatives (1,200) and the conclusion is clear: Frontline teams are critical to building successful customer relationships.

25 %

Of Marketing executives believe their customer-facing teams are critical to the success of their strategy

40 %

Of frontline representatives say a clear understanding of their company's brand message helps them make more sales

Just

0 %

Of frontline reps say they feel prepared to support company marketing initiatives

Explore InnerView Chronicles

We create and produce blogs, whitepapers, and other educational content, and talk to thought leaders to help others understand how to create brand consistency. Check out some of our latest thoughts and conversations.