InnerView is excited to announce a partnership with the North American Building Material Distribution Association (NBMDA) and North American Association of Floor Covering Distributors (NAFCD). To kick things off, Chris Wallace was interviewed by the NAFCD’s Hub & Spoke and NBMDA’s Channel Connection publications to offer some insights of how we plan to help in the coming months – it starts and ends with customer experience!
If you don’t benchmark frontline insights, how can you improve as a business?
Frontline employees serve as the face of the business, directly interacting with customers and handling essential operations. Their insights are
