We have some breaking news. This month, our CEO and Co-Founder, Chris Wallace, became the newest member of the Forbes Agency Council. Not sure what the Forbes Agency Council is? It’s a professional community made up of thought leaders with backgrounds in public relations, media strategy, creative and advertising agencies, and more!
If you don’t benchmark frontline insights, how can you improve as a business?
Frontline employees serve as the face of the business, directly interacting with customers and handling essential operations. Their insights are